Multi-year Accessibility Plan for Flipp Operations Inc. (“Flipp”)
- Purpose and Statement of Commitment
This multi-year accessibility plan outlines Flipp’s commitment and action in providing its goods and
services to people with disabilities. Flipp puts its customers and users of its services (“People”) first and
is committed in treating all People in a way that allows for their independence and dignity. We strive to
remove barriers to accessibility and meet the accessibility requirements set out in the Accessibility for
Ontarians with Disabilities Act (AODA). - Accessible Emergency Information
Flipp is committed to providing People with publicly available emergency information in an accessible
way upon request. We will also provide employees with disabilities with individualized emergency
response information when necessary. - Training
Flipp will ensure that timely training is provided to all necessary persons to meets its requirements
under the Integrated Accessibility Standards Regulations (IASR) and the Human Rights Code (HRC). We
will maintain records of such training. - Information and Communications
a) Feedback
Flipp’s processes for receiving and responding to feedback are made available to People, its employees
and the members of the public with disabilities.
b) Accessible Websites and Web Content
Flipp is committed to ensuring that all of its new websites and content comply with Web Content
Accessibility Guidelines (WCAG) 2.0 Level, as required under AODA. Flipp endeavours to comply in all
material respects with WCAG 2.0 Level AA with regards to its online properties. Please note that for
some legacy and archived features and materials that are not frequently used or accessed, not all Level
AA accessibility features may be incorporated.
c) Accessible Formats and Communication Supports
Flipp provides information and communication about our products and services, under our control, to
People, its employees and the members of the public with disabilities using appropriate accessible
formats. Upon request, we will engage in consultation with such people to determine the appropriate
accessible format. - Employment
a) Recruitment
Flipp is committed to fair and accessible employment practices. We will communicate with job
applicants that we will accommodate disabilities during the recruitment process. If a job applicant
requests accommodation, we will consult with them to arrive at an appropriate accommodation. We will
also communicate about our policies to successful applicants.
b) Information for Employees
Flipp will ensure that employees are informed about our policies (and any updates to such policies) to
support employees with disabilities. For employees with disabilities, we will work with them to provide
policies in an accessible format that is suitable to them.
c) Processes to Accommodate Employees
Flipp will develop or revise as required individual accommodation plans and return-to-work policies for
employees who have been absent due to a disability. - Additional Information
For further information, please contact by email: access_flipp@flipp.com
Accessible formats of this document are available free upon request from the contact above.
Any reference to Flipp herein shall refer to Flipp and/or any or all of its Affiliates
Updated: January 1, 2020
