Accessibility plan

Multi-year Accessibility Plan for Flipp Operations Inc. (“Flipp”)

  1. Purpose and Statement of Commitment
    This multi-year accessibility plan outlines Flipp’s commitment and action in providing its goods and services to people with disabilities. Flipp puts its customers and users of its services (“People”) first and is committed in treating all People in a way that allows for their independence and dignity. We strive to remove barriers to accessibility and meet the accessibility requirements set out in the Accessibility for Ontarians with Disabilities Act (AODA).

  2. Accessible Emergency Information
    Flipp is committed to providing People with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

  3. Training
    Flipp will ensure that timely training is provided to all necessary persons to meets its requirements under the Integrated Accessibility Standards Regulations (IASR) and the Human Rights Code (HRC). We will maintain records of such training.

  4. Information and Communications

    a) Feedback
    Flipp’s processes for receiving and responding to feedback are made available to People, its employees and the members of the public with disabilities.

    b) Accessible Websites and Web Content
    Flipp is committed to ensuring that all of its new websites and content comply with Web Content Accessibility Guidelines (WCAG) 2.0 Level, as required under AODA. Flipp endeavours to comply in all material respects with WCAG 2.0 Level AA with regards to its online properties. Please note that for some legacy and archived features and materials that are not frequently used or accessed, not all Level AA accessibility features may be incorporated.

    c) Accessible Formats and Communication Supports
    Flipp provides information and communication about our products and services, under our control, to People, its employees and the members of the public with disabilities using appropriate accessible formats. Upon request, we will engage in consultation with such people to determine the appropriate accessible format.

  5. Employment

    a) Recruitment
    Flipp is committed to fair and accessible employment practices. We will communicate with job applicants that we will accommodate disabilities during the recruitment process. If a job applicant requests accommodation, we will consult with them to arrive at an appropriate accommodation. We will also communicate about our policies to successful applicants.

    b) Information for Employees
    Flipp will ensure that employees are informed about our policies (and any updates to such policies) to support employees with disabilities. For employees with disabilities, we will work with them to provide policies in an accessible format that is suitable to them.

    c) Processes to Accommodate Employees
    Flipp will develop or revise as required individual accommodation plans and return-to-work policies for employees who have been absent due to a disability.

  6. Additional Information
    For further information, please contact by email: Accessible formats of this document are available free upon request from the contact above. Any reference to Flipp herein shall refer to Flipp and/or any or all of its Affiliates


    Updated: January 1, 2020